The personal data we collect or receive from you:

We collect, receive and store [directly or indirectly (e.g. through cookies or through our services providers)] the information you provide to us while using the website and creating your account. Such information may include the following: 

Demographic data (your name, age, gender, postal address, email address, phone / mobile number)
Geographic data (your location, postal address for delivery, billing address)
Psychographic data (your beliefs, attitudes, interests, opinions)
Behavioural data (shopping preferences, shopping behaviours)
Order and order fulfilment data (product ordered, quantity, frequency, delivery address, billing address, order value)
Order history (shopping cart data)
Browsing history (cookies)
Payment data (if you give explicit approval to store it)
Website data (your visit and movements on the website)
Customer feedback, ratings, reviews, posts, etc.

You may modify or edit certain personal data you have provided to us. You may have an option of not providing certain personal data but it may affect your experience or efficiency to get the desired services or products through our website.

Purpose of collecting your personal data:

We exist for you – our beloved customers. We appreciate your trust when you visit our website and that is why we want to be careful and sensible about how we use your personal data.

Our foremost intention is to give you outstanding shopping experience while you spend your valuable time with us on the website. So, the primary objective of collecting any personal data from you is to make it easy for you to navigate the website, to take your orders and fulfill the orders, understand your preferences of what you may or may not like, help you make decisions in selecting any product you may wish to have or buy, introduce new products and services based on your liking and feedback, make the buyers ratings and feedback available to you so that you can make informed buying decisions, to communicate with you to seek and use your feedback to improve our offerings for you, make you aware of our new exciting new products and services, share any promotional offers, to troubleshoot and resolve any issues, to improve website functionality and performance, to minimise and detect any fraud or misuse, and for any and only such customer-oriented lawful business purposes.

In short, we aim to use your personal data to provide you with better products, services, and overall experience in a safe manner.

Having said that, you are in control when you are on the website. You get to decide what personal data you would like to share, or not share. Some personal data may be required to facilitate your purchase seamlessly. When you share more details, you choose to get more personalised experience on the website which ultimately benefits you. You may have an option of not providing certain other personal data and that is fine too, however it may affect your experience or efficiency to get the desired services or products through our website.

How do we collect your personal data:

We collect personal data when you browse our website, provide your details on our website or through cookies. Please check our cookies policy to get further details regarding the cookies we use. We also receive certain personal data from our services providers. Some of such examples are provided below:

Our payment gateway may get details of your payment preferences like through cash, credit card, online banking etc.

Our courier services provider may get details of date and time of delivery of the products you have ordered, its location etc.

Our website hosting services provider may get details of your webpage visits, duration of time you have spent on our webpages/website etc.

How do we use your personal data:

Your personal data may be used by us including our employees, third party services providers, third parties, law enforcing agencies (when necessary) etc for different purposes as stated below.

We use your personal data to provide you better services and products, troubleshoot, resolve your issues (if any), introduce more products or services, communicate with you, take precautions to minimise or detect misuse or fraud, for advertisement and marketing by us or third parties, for customer analysis and for any other lawful purpose.

Dealing with child or a person with disability who has a lawful guardian:

A child (a person below the age of 18 years) or a person with disability who has a lawful guardian needs to obtain the parent or guardian as the case may be while using our website.

What we do to ensure personal data security and confidentiality:

We understand the importance of the personal data security and confidentiality. Therefore, we have deployed standard operating procedures and have trained our teams to ensure personal data security and confidentiality. Further, we always comply with the applicable laws of India governing the privacy including the Digital Personal Data Protection Act, 2023.

How can you ask us to permanently erase your personal data:

You may simply deregister your account with us and your personal data identifiable with you will be permanently deleted from our system within reasonable time except the details we need to retain for a specific purpose or as per the applicable laws. We may retain your personal data which may be there in the e-mail communication, data which has become part of disaster recovery management archives, data which will be useful for the potential or ongoing litigation etc. Further, please note that we will not be able to delete or remove the data altered in such a manner that it no longer is identifiable with you personally (anonymized data).

Do we share your personal data with any third party:

We do not sell your personal data. However, we may need to provide some personal data to our services provider to enable provision of desired service or products to you. Some of such examples are given below:

We may provide your name and payment preference (if you have provided it to us) etc. to our payment gateway.

We may provide you name, contact details and delivery address to our courier services provider.

We may provide your feedback related to your experience while accessing or using our website to our website hosting services provider.

These are just a few examples and not an exhaustive list.

However, when we engage any service provider, we endeavour that such service provider has adequate measures to ensure security and confidentiality of your personal data. 

Where do we store your personal data:

Your personal data may be stored at different locations for its safety, availability and recovery post disaster (if any). Your personal data may be stored in different countries.

What rights you have in relation to your personal data:

You may access your details available in your account. You may withdraw your consent and ask us to permanently remove all your personal data from our system. However, please note the restrictions we have in permanently deleting your data e.g. we may not be able to provide you desired services, or personal data processed earlier when your consent was in place.

You may contact us at the coordinates provide below to share your concerns or seek details regarding our privacy policy.

In addition to the above, you have a right to approach the Data Protection Board of India (when established by the Government of India) if you have any complaint against our privacy policy affecting your personal data privacy. Further details shall be provided when made available by the Government of India.

How to contact us for any questions you may have regarding your data:

Any notice or communication to us shall be addressed to us at:

Manager – Compliance

The Good Attic
Dehlaan Designs Private Limited having its registered office at Plot No. 113 Oak Woods LIT Road, Ram Nagar, Nagpur 440033 (Maharashtra)

E-mail: info@thegoodattic.com Phone No: 9529012122